A Patient’s Side of Things: How AZCREI Helped Us Have a Baby

At Arizona Center for Reproductive Endocrinology and Infertility, we recognize that every patient has their own story. While infertility is a struggle they all share, their plan, solution, and path to having a baby are all unique.

No matter what the issue might be, we realize that a patient’s wishes and comfort need to come first. That’s why Dr. Gelety and the rest of our team take the time to understand each patient’s unique needs and situation before working with them to create a plan. We always give our patients a say in the process and allow them to take control of their own journey.

We asked one of our patients Kylelynne Austad and her husband, Jonathan, to share their experience with us.

After getting married, Jonathan encouraged her to visit a gynecologist because she was 19 and had never had a regular menstrual cycle. Toward the end of her first appointment, they told her she had polycystic ovarian syndrome. “I didn’t really know what that was,” she says. “After I got home, I researched it and found out I might not be able to have children, or it could be extremely hard to have children.”

Kylelynne’s doctors had never talked to her about infertility treatments. She says they pushed the subject aside. “I think knowing from them that I couldn’t have a child made me want to try,” she says.

Meeting Dr. Gelety and the AZCREI Team

She started looking for resources that could help her, and Arizona Center for Reproductive Endocrinology and Infertility was the very first place that came up in her search. She clicked and scheduled her first appointment.

“When we came in, he just sat down and was very straightforward,” Kylelynne recalls. “He was very informative and extremely helpful, and we got the ball rolling from there.”

During the first appointment, Dr. Gelety shared pictures and demonstrations and walked them through the possibilities, tests, procedures, and plans. Both Kylelynne and Jonathan say that the way Dr. Gelety presented everything was very comforting. “We just felt that we could trust him from the very get-go,” Kylelynne says.

Finding Comfort and a Feeling of Hope

When they started the process, Jonathan says he had mixed emotions. Neither he nor Kylelynne had ever gone through the infertility treatments before and didn’t know what to expect. But after the first appointment with Dr. Gelety, they both felt a sense of hope and possibility.

The information Dr. Gelety was able to provide Kylelynne and Jonathan helped them along the process.

“It was like he could predict what would happen next,” Kylelynne remembers. “He predicted we were going to have a Christmas miracle, and she ended up being born in the month of December. For him to be able to talk with confidence like that, made us feel so much more confident in him.”

The rest of the team were also very helpful throughout Kylelynne and Jonathan’s journey, especially when things got tough.

“It wasn’t super stressful, but there were times when Kylelynne would get emotional about not being pregnant after taking the pills on schedule and doing the right things,” Jonathan says. “We just had to keep trying, month after month.”

When the couple was feeling frustrated or uncertain, they always had a say in how they wanted to move forward. “He always gave us an Option A and an Option B, and sometimes an Option C, just depending on the situation,” Kylelynne says.

The two say there were a couple times Dr. Gelety even went out of his way to save them money. After five months of trying, when they still hadn’t conceived, Kylelynne says she was getting impatient and wanted to move onto IUI, which insurance wouldn’t cover. Dr. Gelety encouraged them to try one more cycle with just the medication. “He was telling me, let’s just try it one more time, and if not, I can let you guys reconsider that,” she says. “He was just very considerate.”

Having a Baby and Retaking the Journey

The very next appointment after deciding to try the medication for one more round, Kylelynne found out she was pregnant. Just over a year after giving birth, Kylelynne came back to AZCREI and is now is pregnant with her second child.

“I would say, just trust—trust the process, trust Dr. Gelety, trust the people working with him,” Kylelynne advises. “Because, good news or bad news, they’re there to comfort you and they’re also there to celebrate with you. That’s what they’ve shown us through both processes, actually.”

“I think just going through the entire process, and knowing that there’s always going to be that light at the end of the tunnel, regardless of how long it takes—six months to a year, or two years—Gelety knows what he’s doing,” Jonathan says.

“We know that if we want to have a third kid, if we decide that, then this is where we’d come back again,” Kylelynne shares. “It’s definitely a place of hope for us.”

Just as we helped Kylelynne and Jonathan grow their family and experience the love and joy that comes with being a parent, we can help you. To schedule your consultation at AZCREI and begin your journey, visit us online or call (520) 326-0001.

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